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The Secret Sauce for Physician Engagement: Farming, Fishing and Parenting

I was recently asked if I would be willing to present to a group of CEO’s about physician engagement. I said, “Sure.” It will be a privilege speaking to a group of really smart people who apparently...

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Physicians and the Future of Healthcare

We are living on the cusp of the most dramatic transformation of US healthcare in a hundred years. These changes are coming at us quickly, driven by forces beyond our control, delivered to us through...

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Healthcare: We’re Building a McDonald’s Hamburger

Patty&Bun – Liverpool Street, London The best hamburger in the world is created in a small pub in the United Kingdom, not at McDonald’s. There’s a lesson there for healthcare. McDonald’s is a vast...

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Kiss the Pig – Embrace Variation

Comon’, just go ahead n’ kiss the pig. Variation in health care can’t be eliminated. Let’s understand and embrace it! In the last blog, we offered three reasons for why variation cannot be eliminated:...

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Forming A More Perfect Union in Healthcare

We humans are a notoriously unwieldy lot. However, to accomplish the requisite tasks of building a civil society we must organize ourselves. These organizations, myriad in form and function, become...

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Autonomy, Liberty and Physicians

“Doctors just don’t like being told what to do.” This was my friend and administrative colleague’s explanation in response to our frequent conversations about the gut-wrenching angst I hear about what...

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Local is Where Health Care Transformation Lives

“You’ll go two blocks for primary care, twelve blocks for specialty care, and a hundred miles for a total head transplant.” –  Ian Morrison We must transform health care in the United States. It’s too...

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The Biggest Mistake a Health Care Leader Can Make

Be the same. Moreover, make sure that your organization is too. Follow the standard playbook.  Lead by doing whatever is in Modern Healthcare.  Benchmark and shamelessly steal, then replicate every...

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How to Fail at Moving from Volume to Value

Leave physicians out. Approach physicians as if they are a group to be managed, and not partners. Don’t invest in and develop leaders who are physicians. Neglect a culture of physician engagement....

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How Can We Engage Physicians in Our Value Agenda?

That is the wrong question. The better question is, “Physician, what is the value agenda and how can we help you achieve it?” Question A and Question B separate organizations between those who have, or...

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